Safety & Well-being

Enhanced Hygiene

"Our utmost priority is your safe and comfortable environment."

We are delighted to be welcoming guests back to our villas in Bali. We are redefining our hygiene standards, taking additional steps to ensure the safety of our guests and team members throughout every corner of our properties.

We have consulted with experts in infection prevention and are strictly committed to Airbnb’s Enhanced Cleaning Standards.

Learn more about Airbnb Standards →
01.

Staff Readiness

  • • All employees are fully vaccinated (2nd dose received).
  • • Extensive training on new hygiene protocols.
  • • Mandatory masks and regular hand sanitisation.
  • • Strict social distancing rules in public areas.
02.

Your Villa Haven

  • • Thorough disinfection after every check-out.
  • • High-contact surfaces (remotes, switches) disinfected daily.
  • • Open-air ventilation during all cleaning sessions.
  • • Linen changed minimum 2x per week.
03.

Food Safety

  • • Breakfast served in the total privacy of your villa.
  • • In-room services available for lunch and dinner.
  • • Restaurant tables placed at safe physical distances.
  • • Immediate disinfection of dining areas after use.

Common Areas
Daily Care

Facilities & Public Spaces

Gyms, spas, communal pools, and recreational areas are disinfected on a daily basis without exception.

Spa & Wellness

Therapists wash and disinfect hands prior to any guest contact and wear masks throughout all treatments.

"We promise to actively monitor cleaning solutions to ensure a continued focus on the health and safety of our guests and staff."

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